Your AI receptionist, always available

Revolutionize the way you handle calls

We streamline phone operations by transforming spoken instructions into precise, automated actions. Helping you move faster, reduce errors, and reduce your workload.

Automate every interaction

Discover how VocalOps transforms simple speech into fast, accurate operational execution.

bringing smart voice automation to every interaction, making your job easier

Multilingual Support

Built-in multilingual support, your platform automatically understands and responds in multiple languages. Default language can be customized.

AI-Powered

Our technology analyzes your data in real time to deliver better responses. Continuously learning to improve every interaction.

Seamless Integration

Easily connect with the platforms and tools you already use. VocalOps has API and CRM integrations with all major scheduling platforms.
Why people choose us

The Smarter choice for voice-powered operations

We transform simple speech into fast, accurate action. Made to be run hands off, VocalOps allows you to focus on what needs to be done, while making sure your phones are taken care of. 

Natural, Voice-Driven Interactions

Delivers clear, responsive voice handling that understands intent and reacts instantly, making every conversation feel more natural

Adaptive Voice Intelligence

Continuously learns from real-time usage to better interpret speech patterns, refine accuracy, and optimize workflows.4
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Benefits

Here’s How We Help You Succeed

Call transcripts

Automatically generates clear, searchable call transcripts so every conversation is captured and easy to revisit

Satisfaction indicator

Track every interaction’s sentiment with a clear, real-time satisfaction indicator. Available in the customer dashboard

Easy transfers

Customer wants to speak to a real employee? Live call transfers available anytime. No need to call back

Call summaries

Receive a quick summary of the call before speaking with the customer, ensuring that messaging remains aligned

Scalable for Any Business

Simultaneously able to handle unlimited calls, no waiting, no lost revenue and no customers left unanswered

Customer retrieval

Retrieve and provide information on a customer specific basis. Provide service updates, estimated wait times, delays etc.
Asked Questions

Frequently Asked Questions

Our FAQ section covers everything you need to know, from setup and functionality to customization and support.

1. Can I integrate VocalOps with my CRM or reservation tools?

Yes. We support integrations with major platforms like OpenTable, Resy, and Calendly. More complex integrations needs can be discussed with our team

2. Does the AI work with my existing phone system?

Yes. It integrates with most VoIP providers and SIP-based systems. If you’re not sure about compatibility, our team can help set it up or provide routing options.

3. What kind of analytics do I get from calls?

You’ll receive detailed insights including call summaries, sentiment analysis, keyword tracking, conversation outcomes, and agent performance metrics—all accessible in a real-time dashboard.

4. Do you support multiple languages?

Yes — VocalOps supports multiple languages, allowing you to connect with customers across different regions. This makes it easier to deliver personalized experiences.

5. What happens during usage spikes or sudden high call volume?

We automatically scale to handle spikes without any action on your part. You’re billed at the same per-minute rate unless you have a custom volume agreement.